This includes people who you met briefly at conferences or people who may not recognize your email address. So, you have to tell your reader who you are. When you write an email, sometimes the recipient doesn’t know you or remember you. If it’s a more formal email, you can use greetings such as “Dear Coworkers,” “Dear Colleagues” or “Dear Hiring Committee.” 2. ![]() If it’s a small group of people (five or less), use their first names: Dear Sarah, Roxy and Chad. If it’s a group of people you know really well, you can use something more informal such as “Hi all,” “Hi team” or “Hi everyone.” When writing to groups of people, think about your relationship to the group. Dear Human Resources Department) or “Dear Sir/Madam” if possible. Otherwise, you can use the formal “To Whom It May Concern” greeting. If you’re ever sending an email to an address that doesn’t have a specific contact name, use the name of the department/team (i.e. Whether that is a new client for the company, or the HR (Human Resources) guy that falls asleep while waiting for the elevator, this basic greeting works. Using titles and last names is a formal greeting, and you should use it with anyone that you do not know well. Often these are coworkers or people you know who prefer to be called by their first name. Using first names is appropriate (okay) when you meet the person regularly and you feel comfortable using their first name with them. Let’s now look at each situation in more detail. Notice that we always start with a capital letter, and there is a comma (, ) after each greeting. ![]() To keep greetings simple, here are three that you can use in 90% of business situations: So you are probably thinking, Where do I start? What greeting (salutation) should I use?īeing polite is important in business, and greetings are an important part of this. For more ideas, check out the video “Writing a Business Email.” 7 Easy Steps to Writing a Strong Business Email in English 1. Start Your Email with a Greeting This is an unfinished email, as you haven’t sent it yet.īelow, you’ll find a guide that includes some additional specific language you can put in emails. Draft - When you’re writing an email, it’s saved as a draft.Subject line - This is the topic of the email, which the recipient will see when the email arrives in their inbox.ppt, etc.) attached to the email is an attachment. Sender - This is you, the person sending the email. ![]()
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